Faq

How long will it take to get my order?

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Most orders are shipped with 24- 48 hours 

Please check the standard US postal times for your area.

Your order is shipping from Kansas.

Where we need to outsource seeds they will come from another location within the USA.

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What Payment methods does Pearls take?

Credit Card through our secure payment gateway Stripe

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Is Shipping Really Free?

Yes it is ! Shipping is FREE for 1 pack of Seeds or 20 Packs.

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Is Shipping International?

Sorry we don’t offer International Shipping.

All products are from the USA and shipped within the USA.

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Do you ship to all of America?

There are some seeds & plants are not allowed into certain states. Sorry we do not ship to (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) so if you're unsure before buying, just message our friendly staff.

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Growing Instructions

All our seeds come with cultivation and growing instructions.

However, we do recommend to research locale and climate for best growing.

On many of our best selling seed products, we offer a "Watch and Grow" video series. This will give you further insight into the germination & correct cultivation of your seed purchase.

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What Zone and time is best for planting my Seeds?​

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We suggest you visit this page for full details of the best times for planting and sowing in your own zone. Visit here 

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Is there Tracking with my Order?

Most orders under $60 are sent in untracked envelope. Where there is tracking, we upload into your order, so simply log in to track your order.​​

We check all orders before posting.

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Health Supplements 

Our supplements that we sell online are shipped direct from our warehouse in Sri Lanka and take anywhere from 10-25 days to arrive. We provide full tracking.

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Refund Policy

Pearls Nursery doesn't support change of mind refunds.

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Non returns for non-germination of seeds.

We do not refund orders where germination of seeds has not happened due to the variable nature of seeds & how they are raised.

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No refunds for incorrect address.

If we do receive the original parcel back after it has not been delivered due to incorrect address we will confer with the buyer to resend. If the order is lost due to wrong address being inputted into checkout we do not refund due to buyer error.

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Safe Customer Trading

​At Pearls Nursey​ we promote a safe and happy environment for all. We have a low tolerance for abusive or any behaviour that is not ethical. If there is an issue with your purchase, we will always look after the customer. However, if the customer is rude and aggressive we do not tolerate.

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Thank you for Shopping with PEARLS NURSERY ONLINE